Shipping costs
FREE shipping across Australia on orders of $275 or more. Orders under $275 ship for a flat $30. Shipping is calculated at checkout. We currently ship within Australia only.
Dispatch and tracking
We aim to process and ship every order within 24–48 business hours from our Brisbane head office. Once the courier has your order, we email you a tracking number.
Couriers and delivery
Orders go by courier (Aramex, FedEx, TNT, Hunter Express or Northline). Your parcel is left at your address and no signature is required. Courier timeframes are a guide only and can change with weather, order volumes or other delays outside our control.
Damaged or late orders
If your order arrives damaged or doesn't arrive in the expected timeframe, email admin@elegantlivingsolutions.com.au within 48 hours of delivery (or the expected delivery date) with your order number and photos of any damage. We'll work with the courier to resolve it as quickly as possible.
Christmas deliveries
Expect some delays in the weeks before Christmas because of higher freight volumes. Please order well ahead so your edging arrives in time.
For the full details, read our Shipping Policy.